Dell Advantage for Employees FAQ

We are sorry that you are encountering difficulties in obtaining a voucher.

The following reasons could explain why your email address did not work during the registration process

• You have entered your email incorrectly. Please double check spelling and try again.
• You have entered a personal email address (using public domain name as Gmail, Hotmail, …) instead of using your work email address.
• You entered a personal email address due to you not having a work email address. Solution exits for desk less employees. Ask your organisation (IT/HR/Procurement department) to contact the Dell Advantage team at Dell_advantage@dell.com
• Your organisation as is a Dell registered customer that is eligible but have not activated or renewed the FREE membership. You can find out if your organization is a registered Dell customer by contacting your manager, your HR department, or your IT department
• We have not received the complete list of email domains (@org.name.co.uk) used by your organisation. Ask your organisation (IT/HR/Procurement department) to contact the Dell Advantage team to complete our record of eligible domain names.
• Your organisation is not a Dell registered customer and consequently employees are not eligible for a discount.

Thank you for understanding,

Your amazing Dell Advantage Team